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Terms of service

Introduction

Welcome to Thiago Tequila Company. These Terms and Conditions govern your use of our website thiagotequila.com and the purchase of wholesale and direct-to-consumer products through our Site. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

Eligibility

By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Site on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

Orders and Payment

  • Order Acceptance: All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason.
  • Pricing: All prices listed on the Site are in GBP and are subject to change without notice. We reserve the right to correct any pricing errors that may occur.
  • Payment Terms: Payment for Products must be made in full at the time of order unless otherwise agreed upon. We accept various forms of payment as indicated on the Site.

Shipping and Delivery

  • Shipping: We offer shipping to various locations as specified on the Site. Shipping costs and delivery times will be provided at the time of order.
  • Delivery: We are not responsible for any delays in delivery caused by events outside our control.

Returns and Refunds

  • Return Policy: Products may be returned within 30 days of receipt for a full refund or exchange, subject to our return policy. The Products must be in their original condition and packaging.
  • Refunds: Refunds will be processed within 10 business days of your return being approved. Refunds will be issued to the original payment method.

Use of the Site

  • Licence: We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Site for personal or organisational use in accordance with these Terms.
  • Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could harm us or any third party. Prohibited conduct includes, but is not limited to, interfering with the operation of the Site, attempting to gain unauthorised access to the Site, and infringing on our intellectual property rights.

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by copyright and other intellectual property laws. You may not use any content from the Site without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of Products.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws principles.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering an SMS/MMS mobile messaging program (the "Program"), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the "Agreement"). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the "Dispute Resolution" section below. The Program uses artificial intelligence ("AI") technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.


AI-Powered Messaging Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:

(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.
(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.
(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.
(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us.

By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.

Data Use for AI Personalization: We may use your purchase history, browsing activity, product preferences, and prior message interactions to personalize messages. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES IN AI-GENERATED MESSAGES; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY AI-GENERATED PRODUCT RECOMMENDATION; OR (D) THE PERFORMANCE OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

Checkout Opt-In Language:

"I agree to receive recurring automated marketing text messages (e.g., cart reminders, AI-generated content, personalized recommendations) at the phone number provided. Consent is not a condition to purchase. Msg & Data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy."

Contact Us

If you have any questions about these Terms, please contact us via support@thiagotequila.com